Every time I go into Almost Heaven Harley-Davidson even if I am not there to purchase parts, Wade speaks and recognizes me. Then when I am buying or ordering parts, he is patient, kind, and willing to help in any way to make sure I get what I was looking for. Even though he is taking care of business, he is not opposed to have a friendly conversation, making me feel important and part of the RG family. (Employee: Parts Department)